Technical Analyst

Under minimal direction, the Technical Analyst performs complex and sophisticated systems analyses to assist new and existing clients with the management of application systems, hardware, and system functional specifications for the use of Yardi software products. The Technical Analyst identifies application issues, customizes software products to client specifications, and serves as an escalation resource.

This role implies working from home until our Cluj office will be officially reopened.

What we're looking for:

  • Strong SQL programming skills are required;
  • Fluency in English;
  • Excellent independent decision-making and problem-solving skills;
  • Very strong analytical and problem-solving skills;
  • Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment;
  • Ability to efficiently communicate highly technical topics or solutions to a non-technical audience;
  • Basic understanding of ERP systems;
  • Understanding of Development;
  • Understanding of network configuration and associated peripherals.

What you'll do:

  • Serves as an escalation resource for complex application systems problems and sophisticated client requests;
  • Works collaboratively with clients/colleagues to identify and define application issues;
  • Evaluates procedures and processes for product use and prepares/evaluates alternative workflow solutions;
  • Monitors technical advancements, regulations, and best practices relevant to clients in the application of Yardi products;
  • Performs special projects related to department training and client support as well as other duties as assigned;

We also offer a competitive benefits package including:

  • Highly competitive salary;
  • Up to two thousand dollars educational reimbursement plan/calendar year;
  • Comprehensive private medical and life insurance plan;
  • Flexible work schedule;
  • Modern technology, work methods and tools;
  • Possibility to participate in various training programs and conferences;
  • Fifteen RON/day meal tickets;
  • Access to company vacation condos in the U.S.;
  • Frequent internal engagement activities;
  • Discount plans for fitness centers, restaurants and various service providers;

You will also be able to use the benefits below, once we return to our office:

  • Commuting and parking benefits;
  • Fresh fruits, snacks and coffee in the office;
  • Open air terraces, game rooms;
  • Regular themed parties & team building activities.

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