Daring to Change the Game: Cezara, from Dentistry to Customer Support

Just like most of us, Cezara had a dream growing up. She wanted to pursue a more artistic path in life, the one of a singer. Years flew by, reality kicked in and she followed the path she loved the most.

Cezara chose to be surrounded by hard-working and enthusiastic people, being one of our Team Leaders in the Yardi Call Center. But that’s not all, she manages her team by night, and by day she runs to her Dentistry practice where she is caring for people’s smiles.

As a child, what did you want to be when you grew up?

When I was a child, I wanted to be a singer. I was part of a Romanian country music band. I have started singing when I was 3, but then I focused on my education.

What did you study?

I graduated from “Iuliu Hatieganu” University, Faculty of Dentistry in 2013. In High School, I studied Mathematics and Informatics.

Which field did you start your career in?

I started working as a dentist right after graduation, but shortly afterward I began working for Yardi Call Center too.

Where are you now professionally speaking? Would you change anything about your career path so far?

I’m in a very good place professionally. I was promoted to a Team Leader position within Yardi about a year ago and I really enjoy what I do here. I also work as a dentist during the day and even though both jobs take up pretty much all my time, I wouldn’t change a thing.

I know these two don’t really go hand in hand, but right after I graduated from Dental school, I wasn’t really doing much at the practice, as nobody knew me and Cluj has more than 1000 dentists. I felt like I needed to move in a certain direction and a friend of mine suggested Yardi as a summertime job. Needless to say, it became much more over time. Last year I managed to find it in me to go back to practicing dentistry and then these 2 became connected. A lot of colleagues from Yardi who were terrified of dentists trusted me with their teeth because I was a friend before anything.

Eager to start a new journey as a Customer Care Professional? See our current career opportunities!

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