Finance & IT Professional – Client Account Manager

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We strongly believe that our success belongs to our employees, who make Yardi an amazing place to work and grow. Therefore, we are looking for a Client Account Manager who is eager to pursue a career in a multinational company.

You will work closely with our Global and European clients, by implementing and supporting Yardi’s web-based ERP software products. You will assist them with system configuration, training, accounting, technical troubleshooting (ranging from simple to complex issues), in a role that involves a crossover between the client’s business and IT.

This is a dynamic role with multiple learning opportunities. Plus, you will also have the chance to collaborate with colleagues from other Yardi offices.

This role implies both on-site and remote work, so please consider that you may occasionally be called to work from the Cluj office.

What we're looking for:

  • Bachelor’s degree in Economics, Business, Computer Science or related fields;
  • Fluency in English;
  • Strong communication skills;
  • Client management skills;
  • Very strong analytical and problem-solving skills;
  • Ability to quickly learn new technologies and processes;
  • Excellent organizational skills;
  • Ability to work both independently and as part of a team;
  • Understanding the functionalities of the ERP systems;
  • Accounting knowledge or SQL programming experience will be put to good use.

What you'll do:

  • Client account management;
  • Supporting and troubleshooting ERP’s client instances;
  • Installing and maintaining newly released builds, updates, and patches;
  • Communicating with the client’s support team/end users;
  • Running SQL queries in client’s database tables.

We also offer a competitive benefits package including:

  • Highly competitive salary;
  • Up to $2.000 educational reimbursement plan/calendar year;
  • Comprehensive private medical and life insurance plan;
  • Flexible work schedule;
  • Modern technology, work methods and tools;
  • Possibility to participate in various training programs and conferences;
  • 30 RON/day meal tickets;
  • Frequent internal engagement activities, themed parties & team-buildings;
  • Discount plans for fitness centers, restaurants and various service providers;
  • Fresh fruit, snacks and coffee in the office;
  • Open air terraces, game rooms;
  • Access to company vacation condos in the U.S.