If you’re passionate about tech and client success and want to work on complex ERP projects, this is a great opportunity for you.
Location
Cluj-Napoca
Work Mode
Hybrid
Schedule
Standard
Career Level
Entry to Mid
We are a software development company where people, passion, and technology come together to shape the future of real estate through our own innovative products.
Since opening our doors in 2010, our Cluj-Napoca office has grown into the second-largest Yardi location worldwide. As part of Yardi Systems, Inc., a global leader in real estate software, founded in 1984, we're connected to a network of over 45 offices and 10,000+ colleagues across the globe.
Our success is driven by a diverse team of more than 1,400 professionals, including software developers, marketers, consultants, data researchers, customer service specialists, and many more. Think you'd be a great fit? Join #TeamYardi.
We are looking for an Associate Technical Account Manager who is eager to pursue a career in a multinational company.
In this role, you will work closely with our European clients, providing ongoing functional and technical support to help them effectively use Yardi’s ERP platform. You will guide clients on system configuration and best practices and assist in investigating data discrepancies or system-related issues that may impact data accuracy, including financial and accounting data.
You will troubleshoot issues ranging from routine inquiries to more complex system challenges, acting as a trusted partner who bridges business needs with technical solutions. This may include performing basic SQL queries to validate or investigate data. When deeper technical investigation is required, you will collaborate with internal teams to ensure timely resolution.
This role offers continuous learning and growth opportunities, from Associate Technical Account Manager to Senior Technical Account Manager, exposure to international clients, and collaboration with colleagues across Yardi offices worldwide.
This hybrid role requires working from the office at least two days per week, so please take into account that you should be based in or near Cluj-Napoca.
You can find out more about what it’s like to be a Technical Account Manager from 4 of our colleagues here: What does a Technical Account Manager do at Yardi? And how can you become one?
A flexible hybrid work setup that blends the best of remote and office life.
Up to 20 days of EU remote work per year, subject to current policy.
Up to $2000 per year to invest in learning and professional growth.
Life Insurance for you & Global Travel Insurance for you and your family.
To keep your salary in line with your performance and industry changes.
40 RON/working day meal tickets (taxable by current legislation).
Engaging office events, themed parties, and team buildings.
@ The Office in Cluj-Napoca, with an open-air terrace and game rooms to unwind.
A motivating salary that reflects your skills and experience.
The possibility of a yearly bonus through our profit-sharing program.
For you to focus on yourself and recharge your energy.
Comprehensive medical insurance (dental, physio, psychotherapy & more) for you and your dependents.
Currently granting a monthly stipend to support the activities you love.
Discounts at gyms, restaurants, and other service providers.
Work-ready equipment for both home and office setups.
Fresh fruit, snacks, and specialty coffee available daily at the office.
From the moment I started, I was really impressed by how supportive everyone was.
Team leaders made sure I felt welcomed and people from all teams were happy to help whenever I had questions. There’s always something new to learn or a fresh challenge to take on, so it never gets boring. I also really appreciate the daily snacks and coffee, such a nice touch, and the office spaces are modern and super comfortable. There’s a lot of room to grow here, and the positive vibe makes it a great place to worK. I’m glad to be part of the team!
What I love most about working at Yardi is the genuine warmth and connection I feel every day.
As a Technical Account Manager, I thrive on the balance between challenge and support. Each day brings something new, whether it’s solving complex client issues, collaborating with brilliant teammates, or exploring innovative solutions. I get to work with smart, supportive people who truly care, not just about the work, but about each other. The inclusive culture, modern workspace, and fun social events make it more than just a job. Plus, the focus on work-life balance helps me stay energized and motivated. Yardi is where I feel inspired and proud to contribute every day.
Working at Yardi was definitely the right choice for me.
Here, I’ve found great colleagues, fun to work with, always ready to help, and eager to learn from one another, as well as a supportive leader who encourages me to explore my abilities. I feel that my efforts are truly recognized, and I have the chance to contribute to the growth of new team members and to the success of the company. Every day brings new challenges that give me the opportunity to thrive and continue discovering more about myself.
What I enjoy most about working at Yardi Romania is the trust and support that the company offers.
Yardi creates an environment where both professional growth and personal balance are possible. During my time here, I have learned a lot and developed valuable skills that continue to help me grow. I also truly appreciate the collaborative spirit, my team is always supportive and helpful, which makes every challenge easier to overcome. For me, Yardi is not just a workspace, but a safe and positive space that adds real value to my life.
What I value most is the people I work with - my team and colleagues make every day collaborative and rewarding.
The work itself is diverse and engaging, with challenges that keep me learning and growing while also giving me the satisfaction of helping clients directly. I appreciate that I get to work on meaningful tasks where my input makes a difference, and I always feel supported by those around me. Just as importantly, the culture here encourages balance, so I can give my best at work while still having the energy to enjoy life outside of it.
What I enjoy most at Yardi is the investment in our growth, encouraging us to expand our knowledge while working with innovative products.
Leadership is supportive, helping us use our strengths effectively, and it’s inspiring to collaborate with colleagues who share the same mindset. I also appreciate how Yardi prioritizes personal time, with flexible arrangements, great facilities, and social events that foster connection. Above all, our feedback is valued and translated into real improvements, which makes me feel truly heard and part of the company’s success.
Fact #1: We support 250+ commercial clients across Europe, with most of them based in the UK, Netherlands, France, and Germany.
Fact #2: Our teams bring together both fresh graduates and experienced colleagues, focusing on skills, knowledge, and growth rather than age.
Fact #3: The Cluj Commercial Customer Services team includes 30+ colleagues, with an average tenure of 6.5 years and strong expertise in accounting, SQL, logic, and communication.
